Privacy Policy

Effective Date: 1 Nov 2023

At Jaysmits FZCO, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, platforms, and websites. By accessing or using our services, you agree to this Privacy Policy.

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1. Information We Collect

a. Personal Information:
We may collect personal information you provide directly, including but not limited to:

• Name
• Contact information (email address, phone number, etc.)
• Billing details (if applicable)

b. Automatically Collected Information:
When you use our services or platforms, we may automatically collect:

• IP addresses
• Device details (type, operating system, browser)
• Usage data (page visits, clicks, etc.)

c. Third-Party Data:
We may receive information from third-party services, including analytics tools, social media platforms, or partners.

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2. How We Use Your Information

Jaysmits FZCO uses the information collected for the following purposes:

• To provide and manage our services, including hospitality, HORECA, events, and gaming platforms.
• To communicate updates, offers, and promotions related to our services.
• To improve our platforms through analysis and feedback.
• To comply with legal and regulatory requirements in the countries we operate.

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3. Information Sharing

We do not sell or rent your personal information. However, we may share it in the following circumstances:

• Service Providers: With trusted third-party providers to facilitate our services (e.g., payment processors, hosting providers).
• Business Transfers: In the event of mergers, acquisitions, or asset sales.
• Legal Requirements: When required to comply with laws or legal proceedings.

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4. Data Protection and Security

We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission or storage is 100% secure.

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5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access, update, or delete your data.
• Object to or restrict data processing.
• Object to or restrict data processing.

To exercise your rights, please contact us via email at contact@jaysmitsfzco.com.

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6. International Data Transfers

Jaysmits FZCO operates in multiple countries, including the USA, Germany, UK, France, Columbia, Macau, Italy, Singapore, and Japan. As a result, your information may be transferred to or stored in jurisdictions outside your home country. We ensure appropriate safeguards are in place for such transfers.

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7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and deliver personalized content. You can control cookie preferences via your browser settings.

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8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

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9. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be communicated through our platforms, and the updated policy will indicate the effective date.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

• Jaysmits FZCO
• Phone: +971 525212754
• Email: contact@jaysmitsfzco.com

This Privacy Policy complies with applicable data protection laws, including but not limited to GDPR (Europe), CCPA (USA), and UAE-specific regulations.